Terms of Use

Key points

• MineSearch is a directory. We help you find suppliers. Any deal is between you and the supplier, and we don’t check or guarantee listings.
• Searching is free for Members.
• Results are ranked by match. Suppliers on our Full plan rank higher among similar matches.
• Use contact details only to contact that supplier. No bulk copying, scraping or spam.
• Your consumer rights still apply. Nothing in these terms removes rights you have under the Australian Consumer Law.
• Questions: admin@minesearch.au.

1. About these terms

These terms apply to everyone who uses minesearch.au and related MineSearch services (the Platform). The Platform is operated by GET Partners Pty Ltd (ACN 702 232 666, ABN 37 702 232 666), trading as MineSearch Australia (MineSearch, we, us).

By creating an account or using the Platform, you agree to these terms and acknowledge our Privacy Policy. If you use the Platform for a business, you agree for that business too.

Suppliers who list on the Platform also agree to our Vendor Subscription Terms. If the two conflict on a matter about a supplier’s listing or subscription, the Vendor Subscription Terms apply.

2. What MineSearch is

MineSearch is a directory. It helps people find suppliers of parts and services for the mining industry and contact them directly.

We are not a party to any dealings between you and a supplier. We don’t sell, supply, inspect or guarantee any part or service listed. Any quote, order, contract, payment, delivery or warranty is between you and the supplier.

Suppliers write their own listings and catalogues. We don’t check that they are accurate, complete, current, lawful or genuine. Do your own checks before relying on a listing, including confirming part numbers and compatibility with the supplier and the original equipment manufacturer.

3. Accounts

• You must be 18 or over, and use the Platform for business purposes.
• Give us accurate details and keep them up to date.
• Keep your login details secure. You are responsible for activity on your account.
• One person, one account. Don’t create accounts for others or share logins.
• Tell us at admin@minesearch.au straight away if you think someone else has used your account.

Searching is free for Members. If we introduce paid features for Members, we will tell you first, and you won’t be charged unless you agree.

4. How search results are ordered

Results are ranked mainly by how closely a listing matches your search, with part numbers counting most, followed by manufacturer, equipment model and description.

Suppliers on our Full plan rank higher among similar matches. No one can pay for a specific position. Only suppliers with an active subscription or complimentary access (including while a failed payment is being retried) appear in results.

You can filter results by region. The filter doesn’t change the order.

5. Contact details

Supplier contact details are for contacting that supplier about their parts and services. You must not:

• collect, copy, store or compile contact details in bulk
• use them for unsolicited marketing, or add them to mailing lists
• sell or pass them to anyone else
• use them to harass anyone

Reveals are logged and limited. We may pause or restrict your access if you go over the limits or we suspect misuse. Sending commercial email or text messages without consent may also breach the Spam Act 2003 (Cth).

6. Acceptable use

You must not:

• scrape, crawl or extract data from the Platform by automated means, or try to get around our limits or bot checks
• access, or try to access, accounts or data you aren’t entitled to
• interfere with the Platform’s security or operation, or introduce malicious code
• impersonate anyone, or misrepresent who you act for
• use the Platform to build a competing directory or database
• use the Platform unlawfully, or in a way that is misleading or deceptive

7. Our content and intellectual property

We own, or license, the Platform, its design, software and our own content. You may use them only to use the Platform as intended.

Listing content belongs to the supplier that provided it. Manufacturer names and part numbers are used only to identify the parts they relate to. It doesn’t mean the manufacturer endorses, or is connected with, a supplier or MineSearch.

Reporting infringement. If you think a listing infringes your trade mark, copyright or other rights, email admin@minesearch.au with the details. We may hide the listing while we look into it, and we will tell the supplier.

Feedback. If you send us ideas or suggestions about MineSearch, we may use them to improve the Platform without any obligation to you.

8. Pausing, suspending or closing accounts

We may pause, restrict or suspend your access if:

• you breach these terms
• we reasonably suspect fraud, scraping or misuse
• we need to protect the Platform, other users or suppliers
• the law requires it

Short automatic pauses lift by themselves. Any longer suspension is decided by a person. Where it’s reasonable to, we will tell you why and give you a chance to respond. You can ask us to review a decision by emailing admin@minesearch.au.

You can delete your account at any time in your account settings. Our Privacy Policy explains what happens to your information.

9. Availability and changes to the Platform

We aim to keep the Platform available, but we don’t guarantee it will be uninterrupted or error-free. We rely on third-party providers for hosting, email and payments, and we aren’t responsible for their outages. We may change or remove features. If a change significantly affects you, we will give reasonable notice where we can.

10. Liability

Your rights under the Australian Consumer Law are not excluded. Nothing in these terms excludes, restricts or changes any consumer guarantee, right or remedy that can’t lawfully be excluded.

Subject to that, and to the extent the law allows:

• the free Member service is provided as is
• we are not liable for any listing content, or for any dealings between you and a supplier
• we are not liable for indirect or consequential loss, including lost profits, lost production or downtime
• our total liability to a Member for the free service is limited to AUD $100

Where our liability for failing to meet a consumer guarantee can be limited, it is limited to supplying the services again, or paying the cost of having them supplied again.

These limits don’t apply to loss caused by our fraud or wilful misconduct, or by our breach of the Privacy Act 1988 (Cth).

11. Links to other sites

Listings may link to suppliers’ websites. We don’t control them and aren’t responsible for their content or privacy practices.

12. Changes to these terms

We may update these terms. We will post the new version with its effective date and email you about any change that is significant or could disadvantage you at least 30 days before it takes effect. We may make a change sooner only where the law or the security of the Platform requires it. If you keep using the Platform after that date, the new terms apply. We may ask you to accept the new terms. If you don’t agree, you can delete your account.

13. General

• These terms are governed by the laws of New South Wales. You and we submit to the courts of New South Wales.
• If part of these terms is unenforceable, the rest still applies.
• If we don’t enforce a right straight away, we can still enforce it later.
• We may send notices to the email address on your account. You may send notices to admin@minesearch.au.
• You may not transfer your rights under these terms. We may transfer them to a buyer of the MineSearch business, with notice to you.
• These terms are the whole agreement between you and us about using the Platform. Suppliers who list on MineSearch also agree to our Vendor Subscription Terms.

14. Contact

GET Partners Pty Ltd, trading as MineSearch Australia

Email: admin@minesearch.au

Postal address: 15 Gas Street, Singleton NSW 2330